Privacy Policy

Privacy Policy

  1. Privacy Policy

    Effective Date: 26/02/2023

    1. Introduction

    Welcome to Whitence, operated by Permai Industries (M) Sdn Bhd. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.whitence.com.

    2. Information We Collect

    We may collect personal information from you in various ways, including when you visit our site, register on the site, place an order, subscribe to our newsletter, or respond to a survey. The types of personal information we may collect include:

    • Name
    • Email address
    • Phone number
    • Mailing address
    • Payment information (for orders)
    • Any other information you provide to us

    3. How We Use Your Information

    We may use the information we collect from you for the following purposes:

    • To process your transactions
    • To improve customer service
    • To personalize user experience
    • To send periodic emails regarding your order or other products and services
    • To respond to inquiries, support needs, and feedback

    4. Disclosure of Your Information

    We do not sell, trade, or otherwise transfer your personal information to outside parties, except to provide products or services you request or with your consent. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

    5. Security of Your Information

    We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

    6. Cookies

    Our website may use “cookies” to enhance User experience. Users can choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.

    7. Third-Party Websites

    Our site may contain links to third-party websites. We do not control the content or practices of these websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

    9. Your Consent

    By using our site, you consent to our Privacy Policy.

    10. Contact Us

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

    Permai Industries (M) Sdn Bhd